Privacy policy

Processing of personal data for Flygbussarna Door to Gate services


Responsible for personal data is; Merresor AB Cityterminalen, Klarabergsviadukten 72, 111 64 Stockholm.

Merresor AB collects personal information about customers who use our service Flygbussarna Door to Gate. By visiting our site or mobile app, and use of our service Flygbussarna Door to Gate, you agree with Merresor AB collecting and using your personal information, in accordance with what is stated below.

We treat your personal information in accordance with applicable law. As per the Personal Data Act (1998: 204), you have the right to get information on how your personal data gets handled.

Personal Information means the name, address, telephone number, email address, social security number, and any other information that can somehow be tied to a single individual.

Data collected

When you visit our sites or mobile app, and use our services and buy a trip from us, we collect information. The information we may collect are:

  • First and last name.
  • Address.
  • Phone number.
  • E-mail address.
  • Booked trips.
  • Implemented trips.
  • Account number, card number and validity.

 How we use your information

The data is stored in our customer database and is used to:

  •  Administrate the travel you booked.
  • Notify and send you messages regarding your trip.
  • Manage payments and credit checks.
  • Facilitate the future use of the service.
  • Provide information on services and current promotions and offers from us, if desired.
  • Communicate on issues regarding your travel and your account.
  • Give you information about possible updates and changes to the service.

How long we save data

Your personal information is stored in our customer database. The database is regularly culled from stale data or data that are not necessary for us to fulfill our commitments to our customers.

Who we share information with

Merresor AB do not sell, trade or pass your personal information on to others. We may compile statistics about our customers, sales, traffic patterns and information for internal monitoring. These statistics will include no personally identifiable information. Merresor AB may disclose account information if it is necessary to follow the law.

Requests for records

You have the right to get information about how Merresor AB treats your personal information. If the data we hold about you should prove to be incorrect or incomplete, Merresor AB has an obligation to take action to correct or delete the current data. The demand for information is made to Merresor AB, through a written and signed request.

Send the letter to:

Merresor AB

Function Quality

Cityterminalen, Klarabergsviadukten 72 111 64 Stockholm

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