We understand that your travel plans may change, so we offer a simple cancellation policy. As long as you cancel your ride 2 hours notice prior to your pickup time, we will give you a full refund. You cancel your ride easily in our app.

Refunds normally show on your account within 3 to 5 business days. Flygbussarna Door to Gate is unable to refund payment if cancelled with less than 2 hours notice prior to pickup time or in the event of a no-show at the booked address in time.

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