We have a 15-minute pickup window when traveling to Arlanda, which means that your ride will normally show up within 15 minutes of your scheduled pickup time. For example, if your pickup time is 10:00, your car will show up between 10:00 and 10:15.
It's important that you are on the booked pickup address and are visible and ready for departure when the pickup window starts. Our drivers run per a strict schedule and unfortunately do not have the opportunity to wait for travelers.
The pickup time you receive as a proposal when booking, is based on the information you provide about your trip. When choosing Domestic / Schengen, we calculate that you will arrive at the airport 50 minutes before your scheduled flight departure. When traveling International / Charter, we calculate that you arrive 1 hour and 50 minutes before your flight departure. If you wish to arrive earlier or have larger margins, you can choose an earlier pickup time than we suggest.